FAQs

Our value is that money is not a barrier to accessing therapy. Our goal is to make therapy affordable for everyone who needs it. This means that we do our best to allow clients to pay a rate for therapy that they can afford. While we cannot always guarantee a specific rate, historically clients almost always pay what they asked to pay.

While you are welcome to request a specific therapist, we cannot guarantee that your preferred therapist will be able to work with you. However, all of our therapists are highly trained and able to work with a wide range of concerns. They’re also wonderful people who deeply care about every single client they work with!

All of our therapists are either Registered Psychotherapists, Registered Psychotherapists (Qualifying), Registered Social Workers, or Therapist Interns who are practicing under supervision of a supervisor who is licensed in Ontario. Most insurance policies do cover sessions with the aforementioned professions, and also for interns working under a licensed supervision. For the latter, the supervisor’s name will be on the receipts.